Scope and use of the site
These terms govern your use of Créativité Québec's institutional website, including the pages, content, forms, and features available from the creativite.quebec domain. Certain actions — a registration, a purchase, the creation of an account, or participation in a program — may require explicit acceptance of additional terms, which will be presented to you at the appropriate time. In case of inconsistency, those specific terms prevail for the service or transaction they govern.
You may use the site to consult content, discover our initiatives, access resources, and communicate with our team. This use must remain lawful, reasonable, and respectful, and the information you enter in a form must be accurate. Simply viewing public content does not, on its own, create a partnership, an employment relationship, a mandate, or a registration in a program. Some resources come with their own licence or notice: the absence of an explicit notice does not mean that the resource is free to use, reproduce, modify, or redistribute.
Site operator
Créativité Québec inc.
Business number: 1177145555
Montréal, Québec
Content, trademarks, and intellectual property
Unless otherwise indicated, the site and its content are protected by applicable copyright, trademark, and intellectual property laws. This includes text, photographs, videos, illustrations, logos, visual identities, methods, documents, interfaces, software, databases, and the selection and arrangement of content.
The trademarks, names, logos, and signatures displayed on the site belong to their respective owners or are used with authorization. No licence to any trademark is granted by implication.
Generally permitted uses
- consulting the site for legitimate personal, academic, informational, or professional use;
- sharing a link to a public page without misrepresenting its source;
- using a resource where the page or the associated licence expressly allows it;
- quoting a short excerpt in accordance with applicable law, with appropriate attribution.
Written authorization required
Written authorization is required before any substantial reproduction, commercial adaptation or translation, resale, integration into a product, creation of a significant derivative work, or use of a trademark in a way that could suggest affiliation, endorsement, or partnership.
Unless authorized in writing or permitted by an applicable licence, you may not extract our content in bulk or use it to train, feed, or commercially evaluate an artificial intelligence system.
To request authorization, use the contact details in section 10 and describe the intended use.
Content you send us
The site may allow you to send a message, a proposal, a document, an application, an idea, or other content. You remain responsible for what you send and you confirm that you hold the necessary rights or authorizations. You must not send confidential information belonging to a third party, unlawful content, or unnecessary personal information.
Sending us an idea or a proposal does not automatically create an obligation of confidentiality, exclusivity, compensation, evaluation, or collaboration. If an exchange requires particular confidentiality, a separate agreement must be concluded before sensitive information is shared.
You grant Créativité Québec a limited, non-exclusive, royalty-free licence, solely to the extent necessary to receive, review, retain, route, and respond to your submission. Any public promotional use or broader exploitation must rest on separate authorization or agreement.
Content submitted through a platform, a program, a challenge, or a championship may be governed by specific terms setting out the rights of young people, teams, schools, and partners.
Security, prohibited uses, and external services
You may not use the site in a way that compromises its security, its content, its users, or the mission of Créativité Québec. In particular, it is prohibited to:
- breach a law, the rights of others, or these terms;
- send hateful, discriminatory, threatening, harassing, defamatory, or otherwise harmful content;
- impersonate someone, create a false affiliation, or knowingly provide false information;
- attempt unauthorized access, circumvent a security measure, or test a vulnerability without authorization;
- introduce malicious software, automate abusive requests, or disrupt the operation of the systems;
- extract, copy, or index content in bulk using robots or scripts, except with express authorization or through normal search-engine use;
- resell, rent, sublicense, or commercially exploit a resource that is not offered for that purpose;
- circumvent the rules of a registration, a program, a challenge, or a competition.
We may take proportionate measures to protect the site, its users, its systems, and our rights, including blocking a request, removing content, suspending a feature, or reporting activity to the competent authorities where the law permits or requires it.
The site may use or link to services operated by third parties, such as video platforms, ticketing services, payment services, social networks, newsletter tools, or partner sites. These services are governed by their own terms and policies, which you should review before using them. A link does not automatically constitute an endorsement of all of a third party's activities.
Programs, registrations, events, and purchases
Descriptions published on the site are provided for information. A registration, ticketing, training, program, challenge, championship, platform, subscription, or purchase may be subject to specific terms covering price, taxes and fees, eligibility, dates, payment, cancellation, postponement, refunds, and participation rules.
These terms are presented to you at the appropriate time, before you commit, and you can retain them. In case of contradiction, the specific terms applicable to the service or transaction prevail over this section. An event may be modified, postponed, or cancelled for reasonable grounds; the applicable remedies are then determined by the announced terms and by law.
Where explicit acceptance is required, the information and confirmations required by law are provided to you at the appropriate time and, where applicable, a copy of the contract is provided in a format you can retain. The version of the terms and the date of acceptance may also be retained to document the agreement.
Mandatory rights provided by law, in particular consumer rights, remain applicable.
Young people and minors
The public site may be consulted by young people, parents, and educators. However, a registration, an account, an activity, or a transaction involving a minor may require parental, school, or organizational authorization, depending on age, the nature of the activity, and applicable laws.
The terms specific to an activity set out who accepts the commitment, who provides the required authorizations, and which responsibilities belong to the young person, the parent, the school, or the organization. Rules on safety, conduct, participation, and image rights are set out in the documents specific to the activity concerned.
We encourage young people to ask a trusted adult for help before sharing sensitive information or accepting a commitment they do not fully understand.
Privacy and accessibility
Privacy
The collection, use, and protection of personal information are described in the Privacy Policy. Please avoid sending sensitive information that is not requested through a general form. For any privacy question or to exercise a right, use the contact details indicated in that policy.
Accessibility
Our commitments, the standards we aim for, known limitations, and how to report a barrier or request an accessible format are presented in the Accessibility Statement.
Information, availability, and liability
The site and its content are provided with reasonable care, but may contain errors, omissions, or information that has become less current. We do not guarantee continuous availability or perfect compatibility with every device, browser, and service: interruptions may occur for reasons of maintenance, security, providers, force majeure, or service evolution.
The content of the site is primarily informational and educational. It does not constitute professional advice tailored to a particular situation and does not replace the judgment of a school, an educator, a parent, a specialist, or a competent authority. Results, examples, testimonials, and case studies illustrate particular experiences and do not guarantee identical outcomes.
To the extent permitted by law and without limiting any applicable mandatory rights, Créativité Québec is not liable for indirect or unforeseeable damages resulting solely from the use of the site, an external link, a reasonable interruption, or use contrary to these terms.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for bodily or moral injury or for intentional or gross fault. Where a separate contract applies, liability is determined by that contract and by law.
Changes, language, and governing law
Changes
We may update these terms to reflect changes to the site, our practices, or the law; the date of the last update is indicated at the beginning of the document. Changes that concern only future consultation of the site take effect on the announced date. Where a significant change affects an ongoing contract, an account, or a paid service, the notices and renewed acceptances required by law or by the specific terms are provided. We do not reserve an unlimited power to unilaterally modify a contractual obligation.
Language
The French version of these terms is provided in accordance with applicable requirements. Where these terms constitute a contract of adhesion, a person may be bound by a version in another language only if the French version was first provided to them and they then express their will to be bound by the other version, in accordance with the law. An unreviewed machine translation must not serve as the final contractual version.
Governing law
Subject to applicable mandatory laws, these terms are governed by the laws of Québec and the federal laws of Canada that apply therein. Before initiating proceedings, we encourage the parties to communicate in good faith to explore a reasonable solution; this step does not limit any right, remedy, or time limit provided by law. No provision of these terms removes a consumer's mandatory remedy or restricts their right to bring an action before the courts.
Contact us
For any question about these terms, to report unauthorized use, or to request authorization relating to content or a trademark:
Créativité Québec inc.
Montréal, Québec
Contact page: https://creativite.quebec/en/contact
For questions relating to personal information, use the contact details indicated in the Privacy Policy.
